Getting started
Getting Started Guide for Clients
Twine exists to make finding talented freelancers easy. This article will take you through the broad strokes of finding, hiring and paying freelancers through Twine. Understanding your requirement Do you know what you need, and have an expectation of the associated costs? Hiring a freelancer can be daunting, especially if you don’t have much experience in this area, or if you’re using a new platform.PopularHow to post a job or project
The best way for Twine to match you to the right freelancer is to post up a job description or project spec. We match you to a number of different criteria to make sure we find the perfect freelancer for you. This is a quick process and will take no more than 5 minutes. The more information you give about your requirement, the more accurately we can match you. How to post a job for free: Go to the post a job page at www.twine.net/post-a-job Type the freelance role you are hiring, orFew readersStep 4: Hiring & Payment
You've read Step 3: Reviewing Applicants & Public Questions and you're ready to choose a freelancer. Hiring To make the hire official you just need to click their profile within the job's management page and click the context menu, then click "Hire" You'll be asked to make an optional upfront Vault payment via credit or debit card. This secures your freelancer and signals that theFew readersStep 3: Reviewing Applicants & Public Questions
Following Step 2: Posting your job on Twine, you've posted up a job on Twine. Once your job is approved and live on the platform, each member of our community with the appropriate job role is sent a notification. With very popular jobs it can be mere minutes before freelancers start to engage. Twine pitch vetting: Pitches from freelancers are vetted by the Twine team to ensure the individuals areFew readersClient FAQs
Is there any documentation to help me understand how to use Twine? Further to our FAQs, we also recommend reading our Getting Started Guide for Clients , as well as a number of more detailed articles to walk you through the process of posting a job, hiring through Twine, and project management. What payment methods are available? What is the payment process? Payments can be made via credit or debitFew readersStep 1: Understanding your requirement
The first step to finding a freelancer (and ultimately having your job delivered) is developing an understanding of what it is that you need, and why you need it. What do you want to achieve? What kind of specialism do you need? Is this a one-off job, or part of a larger project? Do you have approval to hire for this job, and a budget in mind? Do you have reference images / videos / links demonstrating styles you like?Few readersStep 1.1: Understanding your budget
You've had a read through Step 1: Understanding your requirement, and now you have a better understanding of the scope of your job, you’re in a better place to assess how much you need to budget for. Great freelancers aren’t cheap, and cheap freelancers aren’t great. Freelance work in creative industries takes a lot of time, skills, and often, expensive tools, to get the job done to a good standard. Resist thFew readersHow much does hiring a freelancer cost?
How much does hiring a freelancer cost? How much should a freelancer cost? Well, if you’ve not hired many freelancers before, knowing how much they should cost is a tricky business. A freelancer’s rates will vary from as little as $5 per hour all the way up to $1,000 per hour. We’ve helped thousands of companies hire freelancers through Twine, so we decided to give you the typical rates people charge, so you don’t get screwed over. What factors are most importaFew readersStep 2: Posting your job on Twine
You have read through Step 1: Understanding your requirement, and have your job details worked out, you’re now ready to post your job on Twine. The process is a simple one: answer a few questions about the job and supply a job brief. Once you’ve hit submit, your job post is then sent through to the Twine team to be vetted before being made live on the platform. A simple step-by-step processFew readersHow to: Write the perfect job brief
What is a creative brief? A project brief gives you the opportunity as a Client to get Creatives excited about working with you and delivering the very best they have to offer. Every project is unique and will require a talented freelancer to fulfil your requirement to a high standard. Give as much information as you can about your project so freelancers are able to cater their pitches, and reference their most relevant work. Your project details brokendown: What is this project?Few readers
Managing your project
Payment types: Vault, Direct & Bill
The Twine payment system enables clients to make payments to experts and allows for multi-hire projects! Once you have selected your expert, you can choose to make an upfront payment or you can hold off and make a payment when you are ready. Please read below for an explanation of the 3 different payment types:Few readersHow to manage a project or job on Twine
You've got your job live on Twine! There's a number of actions you can take from this point. The posted projects page has everything you need when it comes to managing your project. Click on your job to view the management page. At the top of this page you have 4 buttons. Questions: Any Public Questions left by freelancers can be answered here. They will only be shown publicly once answered. Boost job: We provide promotion services for your job posts, pleaFew readersUse Twine messages to communicate with freelancers
There are lots of other great ways to communicate over the internet, so why should you use Twine messages? Twine messages are very important as a record of the scope of the job or the project requirements. This is a clear communication stream that will help you if there are any disputes. Once you've agreed project terms and hired your freelancer, you are very welcome to share direct contact details. Before you start a projeFew readersBulk actions for applicants
While reviewing applications, you may have received on a job, you are able to perform bulk actions to save time repeating certain tasks. It is currently possible to bulk message and bulk move applications into different stages. Bulk Selection: If you want to perform an action against multiple applications at once, you can select each application you want to include by clicking the tick next to their profile image on the left-hand panel. (https://storage.crisp.chat/users/helpdesk/webFew readers
General Advice
How to Make a Payment to a Freelancer on Twine
Once you've hired a freelancer on Twine and need to make a payment, follow these steps: 1. Ensure the Freelancer is Marked as Hired Before any payment can be made, the freelancer must be officially hired for the project. If you haven’t marked the freelancer as hired yet, make sure to do so by clicking into the applicant and selecting 'move to hire' OR if you are in your message board you can select 'Hire' at the top of the chat window. (https://storage.crisp.chat/users/helpdesk/FeaturedHow do I delete my Twine client account?
We're sorry to hear that you want to leave us. Simply visit your settings page and scroll down and click 'Delete account'. You will be asked to supply feedback. If you could let us know why then we can work hard to make Twine better. If you just wish to stop received e-mails, you can update your email notifications settings here. If you no longer need to hire aFew readersTwine & Teamtailor Integration
What is the Twine and Teamtailor Integration? The Twine and Teamtailor integration is a streamlined solution designed to post your role opportunities to the Twine network of over 800,000 freelancers, contractors and experts. How It Works The process is designed to be as simple and hands-off for you as possible. If you select Twine as a destination for your role, we will receive the data from Teamtailor and post it to our platform. Our intelligent system then matches your role with relFew readers