How to Get Paid as a Freelancer on Twine: Vault, Direct & Bill
Before being hired for a freelance project on Twine, it's important to agree on clear terms with your client. These terms should cover project deliverables, property rights, deadlines, and, most importantly, payment terms.
When a client hires you on Twine, they can do so without making an immediate payment. However, once you’re hired, they will have options for how to make payments during the course of the project.
Once hired, the client has two options for how they can pay you:
Direct Payment: The client can choose to send a payment directly to you. This payment is processed immediately, and you will receive the funds within 14 days.
Vault Payment: Alternatively, the client can use the Twine Vault payment system, where the funds are held securely by Twine. These funds will only be released when the client manually approves the payment (typically after a milestone is reached). Twine Vault payments can be held for a maximum of 90 days before they are automatically released.
Twine Vault payments give you peace of mind by ensuring that funds are securely held by Twine until the client is ready to release them. This guarantees that the payment is reserved and ready for you once you complete a milestone, offering protection and security throughout the project.
It’s a good idea to discuss milestone payments with your client when setting up the payment terms. This allows you to be paid throughout the project, rather than in a single lump sum at the end. It also reassures the client, as they can see progress and only release payments when specific milestones are met.
If you need to charge the client for additional work or new tasks during the project, you can bill them directly on Twine. Here's how:
Click the New Bill button. You can access this from the job details page or from the message thread with the client at twine.net/messages.
You must have already been hired for the job to generate a bill.
When billing, you can also attach a Statement of Work that details the extra work you’re billing for, along with the amount.
Note: You cannot bill the client if there is already a held Vault Payment for the job. This prevents duplicate payments for the same project.
For longer-term projects, milestone payments can be especially useful. They allow both you and the client to stay aligned on progress and payment schedules. This is also helpful when working with new clients, as they might want to see progress (such as drafts) before releasing funds.
Keep in mind that once a bill has been issued to a client, it cannot be amended, so double-check all details before sending.
Getting Hired
When a client hires you on Twine, they can do so without making an immediate payment. However, once you’re hired, they will have options for how to make payments during the course of the project.
Payment Options: Direct or Vaulted
Once hired, the client has two options for how they can pay you:
Direct Payment: The client can choose to send a payment directly to you. This payment is processed immediately, and you will receive the funds within 14 days.
Vault Payment: Alternatively, the client can use the Twine Vault payment system, where the funds are held securely by Twine. These funds will only be released when the client manually approves the payment (typically after a milestone is reached). Twine Vault payments can be held for a maximum of 90 days before they are automatically released.
Twine Vault payments give you peace of mind by ensuring that funds are securely held by Twine until the client is ready to release them. This guarantees that the payment is reserved and ready for you once you complete a milestone, offering protection and security throughout the project.
Milestone Payments
It’s a good idea to discuss milestone payments with your client when setting up the payment terms. This allows you to be paid throughout the project, rather than in a single lump sum at the end. It also reassures the client, as they can see progress and only release payments when specific milestones are met.
Billing a Client for Additional Work
If you need to charge the client for additional work or new tasks during the project, you can bill them directly on Twine. Here's how:
Click the New Bill button. You can access this from the job details page or from the message thread with the client at twine.net/messages.
You must have already been hired for the job to generate a bill.
When billing, you can also attach a Statement of Work that details the extra work you’re billing for, along with the amount.
Note: You cannot bill the client if there is already a held Vault Payment for the job. This prevents duplicate payments for the same project.
Payments for Longer-Term Projects
For longer-term projects, milestone payments can be especially useful. They allow both you and the client to stay aligned on progress and payment schedules. This is also helpful when working with new clients, as they might want to see progress (such as drafts) before releasing funds.
Final Notes on Billing
Keep in mind that once a bill has been issued to a client, it cannot be amended, so double-check all details before sending.
Updated on: 08/10/2024
Thank you!