How to Make a Payment to a Freelancer on Twine
Once you've hired a freelancer on Twine and need to make a payment, follow these steps:
Before any payment can be made, the freelancer must be officially hired for the project. If you haven’t marked the freelancer as hired yet, make sure to do so on the Manage Jobs page.
Once the freelancer is hired, you have two options for making a payment:
From the Manage Jobs page, click the "New Payment" button.
You’ll be taken to a payment page where you can enter the amount you'd like to pay.
If you have already vaulted a payment (i.e., deposited the funds into the Twine Vault for safe-keeping), locate the specific job under Manage Jobs.
Click the three dots next to the project, and select "Make Payment" from the dropdown .
You can choose to release the vaulted payment whenever the agreed-upon milestone is reached.
When creating a new payment, you’ll have two options:
Vault Payment: This holds the payment securely with Twine. You can release the funds when a milestone or the entire project is complete. Twine Vault payments can be held for up to 90 days before being automatically released. If you need longer vaults than that, we suggest you break the project into smaller milestones.
Direct Payment: If you choose not to use the vault, the payment will be sent to the freelancer right away. Please note that direct payments typically take up to 14 days to process and be paid to the freelancer from Twine.
Twine Vault payments offer security by holding funds until the project meets agreed milestones. This ensures you only release payment when you're satisfied with the work, while reassuring the freelancer that the payment is securely reserved for them.
If you have vaulted a payment:
You can return to the Manage Jobs page at any time and click "Release" once you are ready to pay the freelancer.
Payments that are vaulted will be automatically released after 90 days if you do not manually release them before then.
Whether you choose Vault Payment for added security or Direct Payment for an immediate payout, Twine makes it easy to manage payments to freelancers. Vault Payments give you peace of mind, holding the funds until the job meets your expectations.
If you encounter any issues during the payment process, feel free to contact Twine Support.
1. Ensure the Freelancer is Marked as Hired
Before any payment can be made, the freelancer must be officially hired for the project. If you haven’t marked the freelancer as hired yet, make sure to do so on the Manage Jobs page.
2. Make a Payment
Once the freelancer is hired, you have two options for making a payment:
Option 1: Create a New Payment
From the Manage Jobs page, click the "New Payment" button.
You’ll be taken to a payment page where you can enter the amount you'd like to pay.
Option 2: Release Vaulted Payment
If you have already vaulted a payment (i.e., deposited the funds into the Twine Vault for safe-keeping), locate the specific job under Manage Jobs.
Click the three dots next to the project, and select "Make Payment" from the dropdown .
You can choose to release the vaulted payment whenever the agreed-upon milestone is reached.
3. Select Your Payment Type
When creating a new payment, you’ll have two options:
Vault Payment: This holds the payment securely with Twine. You can release the funds when a milestone or the entire project is complete. Twine Vault payments can be held for up to 90 days before being automatically released. If you need longer vaults than that, we suggest you break the project into smaller milestones.
Direct Payment: If you choose not to use the vault, the payment will be sent to the freelancer right away. Please note that direct payments typically take up to 14 days to process and be paid to the freelancer from Twine.
Twine Vault payments offer security by holding funds until the project meets agreed milestones. This ensures you only release payment when you're satisfied with the work, while reassuring the freelancer that the payment is securely reserved for them.
4. Managing Vaulted Payments
If you have vaulted a payment:
You can return to the Manage Jobs page at any time and click "Release" once you are ready to pay the freelancer.
Payments that are vaulted will be automatically released after 90 days if you do not manually release them before then.
Whether you choose Vault Payment for added security or Direct Payment for an immediate payout, Twine makes it easy to manage payments to freelancers. Vault Payments give you peace of mind, holding the funds until the job meets your expectations.
If you encounter any issues during the payment process, feel free to contact Twine Support.
Updated on: 08/10/2024
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