Staying safe

• How to look out for Scammers

  As a freelancer, it's important to be cautious and vigilant when dealing with potential clients or projects. Unfortunately, scammers exist in every industry, and freelancing is no exception. However, with the right knowledge and awareness, you can protect yourself and your business from falling victim to fraudulent activities. In this article, we'll explore some common red flags and provide tips to help you [identify and avoid scammers](https://www.twine.net/blog/how-to-avoid-freelance-scamsSome readers

Reporting & disputes

• How To: Report bad behaviour on Twine

  At Twine, we do our utmost to prevent unkind messages, harassment or spam on the platform. However, we understand that sometimes this isn't always something within our control. We do not censor messages shared between users, and we therefore rely on our community to flag bad behaviour for us to review. If you find yourself subject to messages that make you feel uncomfortable, or feel are inappropriate, please contact us. Equally, if you come across a post that you suspect to be a spam, let usFew readers

• Twine Dispute Process

  Please ensure you have read and understood our Eligibility for project cancellation before opening a dispute. Please note - Twine is a facilitator of freelance work, and will not act as a mediator between parties. Dispute resolution is largely dependant on mutual agreement between client and freelancer. Involvement from Twine is limited to attempts at re-establishing contact betFew readers

• Eligibility for project cancellation

  This article details the eligibility for project cancellation in the following circumstances: User unresponsiveness Failure to meet agreed project deadlines Deliverable not consistent with agreed project terms Disagreement with billing Please note that all communication (or attempted contact) refers only to the shared Twine messages between client and freelancer. If a Vault payment has been released to the freelancer, this payment cannot then be refunded. Vault payments areFew readers

Rules & policies

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Verification

This section contains no articles.