How to manage a project or job on Twine
You've got your job live on Twine! There's a number of actions you can take from this point.
The posted projects page has everything you need when it comes to managing your project. Click on your job to view the management page.
At the top of this page you have 4 buttons.
**Questions: **Any Public Questions left by freelancers can be answered here. They will only be shown publicly once answered.
**Boost job: **We provide promotion services for your job posts, please see this page for more information.
**Next steps: **Click here to add your profile information such as display name and location.
**AI recruiter: **This is a free tool that sends out an initial message to all your applicants. This can be useful when you have a lot of applications and would like more information from them. You can turn this on or off at any time.
Reviewing your pitches:
New pitches can be viewed by visiting the posted projects page and clicking on the relevant job post. This will then take you to the "Applied" view. From here you can see all freelancers that have applied as well as their portfolios.
Click on "Messages" to start chatting with any freelancers, it's always good to get on the same page about a project.
Click on "Portfolio" to view a freelancer's profile and any work examples they have uploaded.
Click on "Internal Notes" to write down any thoughts. These are private and won't be shared with the freelancer.
Application stages
Applications can be labelled under several stages using the job management page:
Stage | Who's here | What to do |
Invited | Freelancers you've reached out to directly via brief-matched recommendations. | Send invitations while your job is under review. |
Applied | Vetted pitches waiting for your review. Your default view. | Review pitch messages and portfolios. Move promising ones forward. |
Reviewed | Candidates you've assessed in more depth. | Move here after portfolio review and initial conversations. |
Shortlisted | Candidates you've flagged for closer consideration. | Use this as your working shortlist. Compare top picks side by side. |
Hired | Freelancers you've selected for the project. | Move here when ready to proceed. Triggers the payment flow. |
Declined | Applicants you're not moving forward with. | Decline promptly — it's good practice and keeps your dashboard tidy. |
To move a freelancer to another stage you can view their application and select an option there or check the box in the list view. You can also select multiple freelancers if you wish to do actions in bulk.
Bulk actions
You can perform a series of Bulk actions on appliactions within the job view to save yourself time.
You are able to message and move applications into different stages of the hiring process.
You can do this by selecting the applications in the left hand panel and then clicking the action you wish to perform in the panel that appears.
Editing your job
If you need to edit your job or wish to make it private/public you can do so by clicking on the context icon above the "AI recruiter" button.
After clicking the Edit Job button you will get a pop-up window where you can change the description, location and other details. Please note that the **role **cannot be changed once a job is posted.
Once you have made your edits just press "Save Changes" for them to go live.
Job expiry / closure:
Jobs automatically become “inactive” after 30 days on the platform. Once your job hits this threshold, new freelancers are no longer able to pitch. This does not impact the applications you have already received, your messages regarding the job, or your ability to hire.
To prevent a job from becoming inactive, you can amend the close date within the “Edit job” screen. You can also close the job or re-open it again.
If you do want to close your job to any further applications just press "Close job". Again, this won't affect any applications and you can still hire and pay freelancers.
Sending and receiving files
To help with any issues or disputes, we highly recommend that clients and freelancers share all files through Twine messages.
Simply insert a link from your preferred file sharing method (you can use Google Drive, WeTransfer or similar) in the messages.
External Links & Security:
Freelancers will frequently provide links to external sites on which their work is hosted. This is common practice because whitelisted work (commissions owned and potentially copyrighted by past clients) may not be publicly available to view.
However, we do ask you to be aware of possible security risks presented by opening links online such as Dropbox. Check that there is context given to the link supplied, and use common sense. Always check the link to a legitimate site that you recognise. If you are unsure at any time, please flag this to the Twine team either via the Intercom webchat or email support@twine.net
Declining applications:
There may be applications that don’t pique your interest, they may not have examples of the style you’re looking for, or their quotation may not be aligned with your budget. It’s worth a message to clarify these points, but ultimately, we recommend declining responses from individuals you immediately know you won’t be following up with. A quick message to the freelancer as to why you’re declining is always appreciated, and will give insight into how they might be more successful in future.
Declining a pitch will free the freelancer up to apply on other available jobs, but may well open up a spot for a more appropriate freelancer to apply on your job. Win-win.
Simply select, 'not a fit' in the top right hand menu on the freelancers application.
Updated on: 26/03/2026
Thank you!